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    Frequently asked questions

    My order hasn't arrived yet. Where is it?

    We’re sorry for the delay! Orders typically take 7-20 business days to arrive, depending on your location.
    You can track your order using the tracking number sent to your email. If you need help, please contact our support team at

    Do you deliver on public holidays?

    Our delivery partners do not usually deliver on public holidays. Orders placed during holidays may experience slight delays. We appreciate your patience!

    Do you deliver to my postcode?

    Yes! We offer worldwide shipping. If your location is available at checkout, we can deliver to you. If you have any doubts, please contact us and we will confirm delivery to your area.

    Is next-day delivery available on all orders?

    Unfortunately, since we work with international suppliers, we do not offer next-day delivery at this time. Our shipping times are typically 7-20 business days.

    Do I need to be there to sign for delivery?

    In most cases, you do not need to sign for the package. If you are not at home, the delivery may be left in your mailbox, at your door, or with a neighbor. For high-value items, a signature may be required.

    🛍️ About Our Online Store – FurryPop

    Welcome to FurryPop, your favorite online destination for fun, stylish, and practical pet accessories!

    We’re more than just a store—we’re a place where pet owners can find everything their furry friends need, all in one spot. From playful toys and cozy beds to travel essentials and cute pet outfits, our store is carefully curated to bring comfort, happiness, and a little extra wag to your pet’s day.

    At FurryPop, we focus on:
    ✔️ Easy and secure online shopping
    ✔️ High-quality, affordable products
    ✔️ Fast, reliable shipping from trusted suppliers
    ✔️ Excellent customer support for all pet lovers

    We work with global dropshipping partners to ensure that your orders are handled with care and delivered right to your door. Our goal is to make shopping for your pet fun, simple, and stress-free.

    Thank you for choosing FurryPop—where happy pets and happy owners come together! 🐾

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